Are online platforms doing enough to protect consumers from fraud? 

Fake adverts on social media and search engines are a huge problem. It’s an issue that’s causing a real lack of trust, as many don’t know how to tell if an ad... Read more »

DOJ files lawsuit against Facebook for discrimination

Following a complaint, the Department of Justice is suing internet giant Facebook over allegations that it discriminates against US citizens in its recruitment process. The complaint is over Facebook’s recruitment systems, which,... Read more »

3 Ways to Thrive as a Freelancer during COVID-19

The COVID-19 crisis has upended the worldwide economy and just about every industry. With millions of people suddenly jobless and forced to find new ways to make a living, the gig economy... Read more »

Netflix to use algorithm to provide age ratings for content 

With people spending more time online, it’s important to have clear and consistent information on the content available and, in particular, which content is suitable for children under 18.  To try and... Read more »

Survey shows consumers plan to avoid stores during holiday season 

With the number of COVID-19 cases continuing to rise, a new survey has found that over half of US consumers have anxieties about shopping in brick-and-mortar stores over the holidays.  The study... Read more »

Amazon announces launch of pharmacy feature for customers 

Amazon has seen record profits during the coronavirus pandemic. Over the summer, the company’s profits soared by around 40%, as many internet-based firms experienced an influx of new customers needing to avoid... Read more »

The effects of artificial intelligence on purchasing decisions

The rollout of loyalty cards and online shopping carts means consumers’ shopping habits are no longer a secret.  The use of AI means that, using self-learning, intelligent software, retailers are becoming much... Read more »

Retailers and consumers prepare for online shopping boom 

The holiday season is always a busy time for shopping. But, this year, retailers and customers are preparing for a surge in online orders as brick-and-mortar shops face ongoing restrictions.  Since the... Read more »

Credit card companies criticized over fee increases 

During the coronavirus pandemic, Mastercard and Visa have seen their profits increase due to more consumers using card payments. However, campaigners have accused the firms of taking advantage of their market dominance... Read more »

Popular children’s apps removed by Google over privacy concerns 

After reports of violation of privacy policies, Google has removed three popular apps from Google Play Store. This comes amid concerns over the collection and misuse of online data.  The number of... Read more »